Our Story
As serial founders ourselves, we've been through the startup journey more times than we can count. We've felt the pain of setting up customer support systems when all you want to do is focus on building your product.
Every support tool we tried was either too complex (requiring DNS configuration, email server setup, and a week of onboarding) or too expensive (charging per agent when you're just starting out). We needed something that just worked. Something we could set up in literally 60 seconds and forget about.
So we built Really Simple Support. No DNS records. No email configuration. No complex integrations. Just a simple form, a shared inbox, and automatic email notifications. Everything you need to provide great customer support, and nothing you don't.
We're part of the Really Simple product family – a collection of tools designed specifically for early-stage founders who value simplicity, affordability, and getting things done. Our sister product, Really Simple Feedback, helps thousands of founders collect user feedback effortlessly.
Today, Really Simple Support helps hundreds of startups provide professional customer support without the headache. We're proud to be the support system that founders can set up faster than it takes to make a cup of coffee.